Maria Victoria

Handcrafted with love in Mexico

Shipping Methods

We offer priority mail (3–5business days) to the United States. Additional shipping method a are available at checkout. Orders are processed Monday through Friday from 9am to 2pm. All orders after 2pm will be processed next day. Orders placed Saturday and Sunday will be processed the following Monday. If you place an order on a holiday that falls on a weekday, it will be processed on the following business day.

$6.50 plus $2 per item

4-6days

 

 

$9 plus $2 per item

2-4 days
 

 

International Shipments

Yes, we ship internationally! For the moment we ship to Caribbean countries and France:

  1. Delivery by USPS: $39.50 Flat rate. Plus 8 dollars for extra items. Most orders arrive in 6 to 12 business day. Some Countries can take up to 30 days.Some Countries can take up to 30 days. Shoes will be delivered by your local post office.

Important Information about International Shipments

Delays in customs are common. Packages may take longer to reach international destinations than we estimate. Unfortunately we cannot control or prevent this type of delay.

Additionally, you may be responsible for import taxes or other customs fees. These fees are calculated by customs officials, and are difficult to estimate prior to shipment. Customs authorities require that we state the value of your order directly on your package.

Make sure your address is correct and that someone will be there to sign for your package. If any package is undeliverable, you will be responsible for the original shipping cost, any additional custom fees, and the cost of returning shipments back to Maria Victoria LLC. This also applies to shipments refused by you at the door.

Due to carrier restrictions we cannot ship orders to: Burma, Central African Republic, Comoros, Cuba, Equatorial Guinea, Falkland Islands, Guinea-Bissau, Iran, Johnston Island, Kiribati, North Korea, Myanmar, Nauru, Niue, Sao Tome and Principe, Sierra Leone, Solomon Islands, Somalia, Saint Helena (South Atlantic), Sudan, Tajikistan, Tokelau, Tuvalu, and Wake Island.

Currency Conversions

All prices listed on our site are in U.S. dollars and charged in U.S. dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of a current exchange rate, click this link:  XE.com (Foreign Exchange Rate Calculator)

Easy Returns & Exchanges

Thank you for shopping at Maria Victoria.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days

  • The product is in its original packaging and has tags on.

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

  • We can not exchange more than 5 items per calendar year.

*Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: hello@mymariavictoria.com

 

Send the product with its original packing and

the receipt or proof of purchase, to:

27822 Ramble Rock Ct, Katy, TX, 77494

 

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Any return label has a cost of $10.00 and will be deducted out of your refund once we receive the item in good conditions.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items or Discounts

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: hello@mymariavictoria.com